Customer Service Advisor – Sittingbourne, Kent – over £21k 229 views

Up for a challenge?  This housing company needs you to be motivated and keen to deliver a great customer experience . . . every time!

Salary: £21,679 pro rata per annum with service
Location: Sittingbourne, Kent
Contract: Temporary
Working Pattern: Part-Time
Hours: 31 hours per week.
DBS Check: No
Closing Date: 24/12/2017 at 23:59 PM

Requirements:

This role is in an accredited, award-winning contact centre with a fantastic reputation for friendly and helpful customer service and they’re looking for an individual with:

  • Great customer service skills
  • A ‘can do, solution-focused’ attitude
  • Strong people and communication skills
  • An understanding of contact centre technology
  • The ability to work closely with colleagues in all departments  It is preferable if you have experience of working in a customer contact centre.
  • The contact centre is available for customers from 08.00 – 17.00 (Mon -Fri) and the Customer Service Advisor is expected to be able to work flexibly within these hours.
  • You’ll need to be confident using own initiative and have the ability to deliver sector-busting performance. You’ll be call handling and raising repairs for the organisation’s residents and communicating with all stakeholders (Staff, Residents, and Contractors etc).

For further information on this vacancy and to apply, click the button below.

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